Contact Us
We're committed to providing you with the best possible experience at Canadian Dollar Bingo. If you have any questions, concerns or need assistance with your account, please don't hesitate to get in touch.
Customer Support AvailabilityOur customer support team is available 7 days a week from 09:00 EST to 24:00 EST via our help desk ticket system and live chat.
Live Chat SupportWe offer live chat support for any questions or issues you may have. Our friendly agents are here to assist you, Monday to Sunday, from 09:00 EST to 24:00 EST.
If we're offline when you need assistance, please submit a help desk ticket through our website and we'll get back to you as soon as possible.
Email SupportYou can also reach us via email at for technical, account or banking-related queries. Please allow 24-48 hours for response.
Help Centre & FAQBefore contacting us, please visit our help centre where you'll find a wealth of information on common issues and frequently asked questions.
Responsible Gambling AssistanceIf you're concerned about your gambling or have questions regarding responsible gaming, please visit our help centre where we provide resources and advice on how to maintain a safe and enjoyable experience.
In the unlikely event of an issue with your account or transaction, please contact us directly at. We'll work closely with you to resolve any discrepancies promptly.
Technical SupportFor technical issues with our website or services, please submit a help desk ticket through our website or email us at. Our team will investigate and respond as soon as possible.
We're available 7 days a week from 09:00 EST to 24:00 EST via our live chat system for any urgent technical issues that require immediate attention.
Complaint or Dispute GuidanceIf you have concerns about your experience at Canadian Dollar Bingo, please don't hesitate to reach out. We want to ensure that you're satisfied with your experience and will work closely with you to resolve any issues.
You can also contact our support team via email at for urgent matters or refer to the UK Gambling Commission (UKGC) online disputes resolution service, if necessary.
Communication Response ExpectationsPlease note that response times may vary depending on the complexity of your issue and our workload. We appreciate your patience in these instances and will respond as soon as possible.
We value your feedback and look forward to hearing from you should you require assistance or have any suggestions for improvement.
Sincerely,
Canadian Dollar Bingo Team
